RelaxApp operates the RelaxApp mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. By using RelaxApp, you agree to the practices described below.
01
About RelaxApp
RelaxApp is a peer-to-peer calling platform designed to help users find emotional comfort, reduce stress, and talk with trained listeners.
02
Information We Collect
a) Account Information
- Name
- Phone number
- Email address
- Profile details
b) Usage Information
- App interaction data
- Call session information
- Device information
- Log data and diagnostics
c) Payment Information
Payments are processed through secure third-party payment providers. RelaxApp does not store card or banking details on its servers.
03
How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Enable calling services
- Improve user experience
- Provide customer support
- Maintain platform safety
- Prevent fraud or misuse
- Comply with legal obligations
04
Call Privacy
RelaxApp respects user confidentiality.
- Calls are not publicly shared.
- Call data may be monitored only for safety, abuse prevention, or service improvement.
- Users should avoid sharing highly sensitive personal or financial information during calls.
05
Data Sharing
We do not sell your personal data. Information may be shared only with:
- Service providers required for app operation
- Payment processors
- Legal authorities when required by law
06
Data Security
We implement reasonable administrative and technical safeguards to protect user information. However, no digital platform can guarantee absolute security.
07
Account Deletion
Users may permanently delete their account directly inside the application.
- Personal account data is removed or anonymized upon deletion.
- Some records may be retained where legally required.
08
Children's Privacy
RelaxApp is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
09
Third-Party Services
RelaxApp may use trusted third-party services. These services operate under their own privacy policies.
- Firebase
- Analytics providers
- Payment gateways
10
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the App indicates acceptance of updated policies.
11
Contact Us
If you have any questions regarding this Privacy Policy, please reach out:
Email us at
rrelaxapp@gmail.com